FiveStarPatient

Turn your happiest patients into 5-star reviews.

FiveStarPatient connects to your eClinicalWorks and asks every patient for a Google review after their visit — automatically. No reminders to send, no work for your front desk.

Free 30-day pilot · Connects to your existing eCW

See how it works
Sunrise Family Medicine Text message · now
Today 2:14 PM
Hi Maria! Thanks for coming in today — we hope you're feeling better. 🙌
If we took good care of you, would you leave a quick Google review? It really helps our practice.
g.page/sunrise
Just did! You were all so kind ⭐️⭐️⭐️⭐️⭐️
M
Maria G.just now
Google
★★★★★

"Barely any wait and the doctor actually listened. Highly recommend this practice!"

The review engine built only for eClinicalWorks HIPAA-conscious Google-policy compliant No new software to learn

You already know this

The patients who love you are the ones who never think to review you.

A great visit ends, the patient goes home happy — and never posts a word. Asking them yourself feels awkward, and your front desk is already stretched. So the reviews you've earned just don't show up on Google. That's the gap we close.

How it works

We set it up. Then it runs on its own.

We handle the setup with you on a single guided call. After that, every visit quietly becomes an opportunity for a review — with zero effort from your team.

From your eCW to a 5-star review — hands-free.

We connect to eClinicalWorks over a secure FHIR link and read only your daily appointment schedule — never your patients' clinical records. When a visit is marked complete, we text that patient a review invite. That's it, and it runs on its own.

  • Secure, read-only FHIR connection to eClinicalWorks
  • Appointment data only — no clinical records, ever
  • A message goes out the moment a visit is completed
  • We set it up with you and stay hands-on through your pilot
1

We set it up with you

One guided call — we handle the FHIR connection and tailor the messages to your practice.

2

We text the right patient

The moment their visit is marked complete, a warm SMS goes out.

3

Your reviews climb

Higher rating, more calls, top of search — you track it all.

It runs on its own — you stay in control.

The messages send themselves, so there's nothing for your team to do day to day. But it's never a black box: your dashboard shows every invite, your rating over time, and lets you reply to reviews right from one place.

  • See every review request and result at a glance
  • Track your rating and review count over time
  • Reply to Google reviews without leaving the dashboard
Your dashboard Live
4.7
Google rating
▲ from 4.1
128
reviews
▲ 94 this quarter
61%
reply rate
to review invites
M
Maria G. ★★★★★

"Barely any wait and the doctor actually listened. Highly recommend this practice!"

Why us

We could do more. We choose to do one thing well.

The big platforms bundle reviews with texting, payments, scheduling and a dozen tabs you'll never open. We built one thing, for eClinicalWorks, and made it excellent.

eCW-native

We live inside eCW, not on top of 50 systems. Cleaner connection, less to break.

Zero staff work

No reminders to send, no button for the front desk to remember. It runs quietly from day one.

HIPAA-conscious

Minimum patient data, isolated per practice, never stored beyond need.

Google-compliant

We invite every patient, not just happy ones — growth without risking your listing.

Pricing

One simple plan. Everything included.

The all-in-one platforms charge $400–900 a month and lock you into a year. We do one thing, price it fairly, and let you leave anytime.

$129/month
$400+/mo at the big platforms
Flat monthly price · cancel anytime · no annual contract
Start your free 30-day pilot
Your first 30 days are free. Only start paying if it's working.
Everything's included
  • Secure FHIR connection to your eClinicalWorks
  • Automatic review invites after every visit
  • No SMS limits or per-message fees
  • Messages personalized in your practice's name
  • Dashboard with ratings, stats and review replies
  • Guided setup call — we do the technical part
  • HIPAA-conscious, with a signed BAA
  • Real support from the people who built it

Questions, answered

The things every practice asks first.

Your reputation and your patients' trust are on the line. Here's exactly how we protect both.

Will this spam my patients?

No. After a completed visit we send one polite invite — at most one gentle reminder if there's no reply — and never more. Every message is sent in your practice's name and includes a simple opt-out, so patients stay in control.

Is the link you send to patients safe?

Yes. The link comes from our own secure domain over an encrypted (HTTPS) connection — no shady short-links. We never ask them for personal details or make them fill anything out.

Do you see my patients' medical records?

Never. We connect to eClinicalWorks over a secure FHIR link and read only your daily appointment schedule — who has an appointment and when. We do not access, store, or ever see clinical records.

Does this follow Google's review rules?

Yes. We invite every patient after their visit — not only the happy ones — which is the compliant way to grow reviews. We never filter, gate, or incentivize reviews, so your Google listing is never put at risk.

Is my patients' data handled safely?

We're built HIPAA-conscious from the ground up: we handle the minimum data needed, keep each practice's data isolated, and never store more than we must. Appointment details in, review invites out — nothing more.

Will you sign a BAA?

Yes — we sign a Business Associate Agreement with every practice. Even though we only ever access appointment data and never clinical records, your patients' trust and privacy are our responsibility too, and we treat that with the seriousness it deserves. The BAA is part of your onboarding, before a single message goes out.

How much work is this for my team?

Almost none. We set everything up with you on a single guided call. After that it runs on its own — no software for your front desk to learn and nothing to remember. You only open the dashboard when you want to check results or reply to a review.

Start turning happy visits into reviews.

Enter your email and we'll show you where your Google reviews stand today — and set up a free 30-day pilot on your eCW.

Free 30-day pilot · We reply within one business day